Returns

Any item can be returned within 15 days of delivery for a refund minus the original cost of shipping.

Items returned after 15 days of receipt are subject to a 25% restocking fee.

No refunds will be issued without prior authorization of your return.

Your return must be in the same condition as you received it - unwashed, free of odors, pet hair, dirt, etc.- with all tags intact and in the original packaging. Please understand that we will only issue a refund if the item is returned in a resellable condition.

Changes/Cancellations

After your order has been processed, any changes will be subject to our ability to complete your request.  You have 24 hours to cancel the order before any fees are charged to Black Mountain Quilts.  After 24 hours, any cancellation fees, which may include bank charges, shipping charges to and from our store and manufacturer's restocking fee, may be imposed if the order has been processed.

Sales Tax

We are required to charge 7.75% sales tax on all orders, including the shipping amount, within the state of North Carolina.

Shipping

We offer free shipping on orders over $150.00 to the lower 48 states only.  This shipping offer only applies to standard UPS ground rate to physical addresses or USPS rate to PO boxes. Please contact us for additional shipping charges to Alaska, Hawaii, and Canada.

Shipping charges for orders under $150.00 are listed below:

Estimated shipping time on all in-stock items is 10-15 business days. Once your order is shipped, you will receive an email with the tracking number and expected delivery date. 

Disclaimer

All products are subject to availablity.  All sizes are approximate.  Actual colors may not match your monitor.  Prices and/or specifications are subject to change without notice.